Media Release

JMBENSON REAL ESTATE - "HIGHLY RECOMMENDED" FOR CUSTOMER SATISFACTION

The judging process for the 2005 Australian Achiever Awards for Melbourne's Real Estate Services category was completed on 26th May.

Some of the comments Austalian Achiever received from JMBenson Real Estate clients:

"I am very satisfied with their service. They give excellent communication and feedback. They are very pleasant people to deal with."

"They are very friendly, polite and professional, they have an honest and upfront approach. Great value." .

"They are very professional,. They kept their word and honoured their commitments. Good communication skills. They are very understanding and give prompt and reliable service."

Now into a eigth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a businesses' own customers - an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved over the last twelve months can be viewed at achiever.com.au

For verification of this report, please call Geoff Harwood, Director, Australian Achiever, 03 8503 7763